Privacy policy

Privacy Policy

  1. The Company operating the website respects its customers and the users of the website operated and owned by it, located at motigold.com , as well as the users of the various services offered within it, owned bt Moty's jewelry 2000 (1998) LTD (c.n. 512655333)
  2. The User is under no legal obligation to provide the Personal Information detailed below. Browsing the website, User activity on it, or providing details constitutes consent to this Privacy Policy and to the use of information about the User, in accordance with applicable law and the provisions of the Protection of Privacy Law, 5741-1981 (hereinafter: the "Protection of Privacy Law"). If the User does not agree to this policy, they must refrain from further browsing the website or submitting details, and contact the Company using one of the communication methods detailed below, so that we may assist through alternative means to the User's satisfaction.
  3. The purpose of the information collected about the User during browsing on the website is to manage and streamline customer service and contact, for operational and marketing needs, research, and statistical purposes; as well as processing and transferring information within the Company for the purposes listed below, including direct marketing and initiating communications to fulfill these purposes, subject to applicable law.
  4. Registration on the website or for any Company activity may require the use of a messaging system via email or text messages (SMS, WhatsApp, etc.) for verification, identification, or any other action required for the operation and management of the website, Company activities, business affiliates, or auxiliary/other services. For this purpose, prior User consent is requested before sending messages, updates, benefits, or offers as needed.
  5. The User acknowledges that the Company and/or anyone on its behalf may contact them in the future via direct marketing based on the data contained in such database(s), in accordance with the consent provided upon registration or joining one or more Company services—including on matters not pertaining to these Terms—and may send marketing and/or promotional offers, including updates and offers regarding the purchase of services, products, promotions, or Company sales promotions, system and service notifications, or other customer messages of any kind via various delivery methods, all subject to the Protection of Privacy Law and applicable legal provisions (hereinafter: "Communications"). It is clarified that the User is entitled, upon request, to be removed from any of the Company’s or its representatives' databases, or to instruct that information relating to them not be disclosed to a person, category of persons, or specific individuals, whether for a limited or permanent period, by providing explicit written notice to the Company stating their request to be deleted from the database.
  6. It is hereby clarified that the User retains the right, should they not wish to receive Communications, to request the removal of their name from the distribution list by contacting the Company. The User acknowledges that information provided as described above and below may also be entered into an additional database maintained by the Company (if any) used for direct marketing services by the Company or its representatives, and such data may be used subject to legal limitations and the provisions of the Protection of Privacy Law.
  7. The User must provide accurate and reliable details, solely on their own behalf and not on behalf of third parties. The Company bears no responsibility for the accuracy, quality, or reliability of the information, and the User shall have no claim in this regard.
  8. Should the User provide information to the Company regarding other individuals, the User must do so subject to having informed such third parties of the contents of this policy and having obtained the required consent for processing the information in accordance with this policy and applicable legal requirements, as necessary.
  9. The information we collect may include non-identifying browsing, exposure, or usage data that is automatically stored for statistical and aggregate purposes, proper administration, operation, development, and management of the website and offered services, service optimization, technological enhancements, user experience, auxiliary services, modification or cancellation of existing content or services, and additional internal, commercial, and statistical purposes—including contacting the User to provide services, and delivering/displaying marketing and promotional content (including personalized ads on social networks). This may also involve collecting the User's Internet Service Provider (ISP) details, Internet Protocol address (IP Address), registration location, service access times, and additional technical details reflecting how the website was accessed.
  10. While using the website, and to enable the Company to respond to submitted inquiries, the Company may request personal information such as: name, email address, phone number, inquiry details, payment details (e.g., credit card), or any other information related to the service purchase, transaction, or customer club registration, as well as any identifying information provided upon registration or gathered during browsing, campaigns, or Company activities.
  11. The Company utilizes data files known as "Cookies" (or similar technologies) on the website. These files assist in tracking visitor preferences, improving user experience, and may collect additional data such as entry/exit times, referring websites, etc., to provide fast and efficient service and save the User from re-entering personal details upon each visit. Information is delivered via files downloaded to the User's device (computer, smartphone, etc.) storing various data types to gather usage metrics, verify details, and ensure proper website operation. Modern web browsers allow users to block or delete cookies.
  12. The services may also utilize third-party cookies—for example, Google cookies embedded via Google Analytics, AdSense, and/or DoubleClick, as well as tools provided by Facebook.
  13. Additional information can be found at Google: https://www.google.com/intl/en/policies/technologies/ads/ and Facebook's Cookie Policy at: https://www.facebook.com/policies/cookies/. Collectively referred to above and below as the "Collected Information" or "Information".
  14. The Company shall not transfer the User's personal details to any third party and shall make no use of payment method details except to process payments for purchases requested by the User.
  15. Notwithstanding the above, the Company shall be permitted to transfer a User's personal details to a third party in the following cases: as detailed in these Terms; pursuant to a legal obligation; to other Company entities; upon User request to activate or purchase third-party services through the Company to complete processing and service provision; to Company service providers (including delivery companies, credit card clearing houses, etc.) for service fulfillment or to present related product/service offers; to enable/improve the website and user experience, adapt it to User preferences, track usage patterns, and display relevant marketing ads; to handle User reports or requests within the site, campaigns, or activities requiring partner collaboration; in the event of a legal dispute, claim, or demand between the User and the Company; pursuant to a court order or authorized authority request; to prevent a criminal offense or severe harm to the User, third parties, or property; in the event of a corporate merger or transfer of website operations/databases to a third party (provided the acquiring entity assumes all provisions and limitations of this document); or wherever explicit User consent is granted.
  16. Information may be transferred and/or stored outside the borders of Israel in connection with the purposes detailed above.
  17. The Company employs advanced technological and organizational security measures to protect the information under its control against accidental or intentional misuse, loss, destruction, or unauthorized access. Despite these advanced measures, the Company cannot guarantee absolute information security or that its servers will be completely immune to unauthorized access. Consequently, the Company shall not be liable for breaches, hacks, or damages occurring beyond its control.
  18. The Company's website and applications may contain links to third-party websites (such as social networks, payment gateways, etc.). Clicking on a third-party link is done at the User's sole responsibility, as the Company does not control and is not responsible for the characteristics, terms of use, or privacy policies of such third-party sites. User browsing on third-party sites is not governed by this Privacy Policy, and reviewing the policy of the respective site is recommended.
  19. Under the Protection of Privacy Law, the User (or their authorized representative) is entitled to review information pertaining to them held in the Company's databases, and request that the Company correct or delete information that is incorrect, incomplete, or inaccurate. To exercise this right, a written request should be sent to the Company via the contact methods listed below.
  20. The Company reserves the right to amend the terms of this document from time to time. In such cases, updates will automatically take effect within the document and be published on the website. Continued browsing or service use following published changes indicates consent to the updated terms. Periodic review of this document is recommended.
  21. For any questions, clarifications, feedback regarding this Privacy Policy, or to request the deletion or correction of your Personal Information, please contact Customer Support via email at Info@motigold.com  or WhatsApp at [972544417375].
  22. All correspondence to the Company must include your full details (including address and contact email) and precise details of your request. The Company will endeavor to respond to reasonable requests within a reasonable timeframe.
  23. The Company respects its customers and the users of the website operated and owned by it, as well as users of the various services offered within it.
  24. The User is under no legal obligation to provide the Personal Information detailed below. Browsing the website, User activity on it, or providing details constitutes consent to this policy and to the use of information about the User, in accordance with applicable law and the Protection of Privacy Law, 5741-1981 (hereinafter: the "Protection of Privacy Law"). If the User does not agree to this policy, they must refrain from further browsing or submitting details and contact the Company via the communication methods below to seek alternative assistance.
  25. The purpose of information collected about the User during browsing is to manage and streamline customer service, for operational, marketing, research, and statistical needs, and for processing and internal distribution within the Company (including direct marketing), subject to applicable law.
  26. Registration on the website or for Company activities may require the use of email or text messaging systems (SMS, WhatsApp, etc.) for verification, identification, or site operations. Prior User consent is requested before sending messages, updates, benefits, or offers. The User acknowledges that the Company or its representatives may contact them via direct marketing based on database information, pursuant to consent provided during registration or subscription to Company services, including marketing offers, promotional updates, system/service notifications, and other customer notices via various media, subject to the Protection of Privacy Law (hereinafter: "Communications").
  27. The User is entitled, upon request, to be removed from any Company or representative database, or to instruct that information relating to them not be disclosed to specific persons/categories of persons for a limited or permanent period, by sending explicit written notice to the Company. The User may also request removal from distribution lists by contacting the Company.
  28. Information provided by the User may also be entered into additional direct-marketing databases held by the Company, subject to legal limitations. The User must provide accurate, reliable details on their own behalf only. If providing information regarding third parties, the User must ensure such third parties are informed of this policy and have consented to data processing in accordance with applicable law.
  29. Collected data may include non-identifiable usage and browsing metrics stored automatically for aggregate, statistical, technical, operational, and marketing purposes (including tailored social media ads). Collected details may include ISP information, IP address, registration location, access times, and device technical specs.
  30. To respond to inquiries, process transactions, or register for customer clubs, the Company may request personal details including name, email, phone number, inquiry details, payment info (e.g., credit card), and identifying details provided during registration or site interaction.
  31. The website uses Cookies (and similar technologies) to track preferences, enhance user experience, and eliminate repetitive data entry. Cookies are stored on the User's device (computer, smartphone) to gather usage metrics and ensure proper functionality. Modern browsers allow users to block or delete cookies.
  32. Services may utilize third-party cookies—such as Google cookies (Google Analytics, AdSense, DoubleClick) and tools provided by Meta (operator of Facebook).
  33. Additional information is available at Google: https://www.google.com/intl/en/policies/technologies/ads/ and Facebook: https://www.facebook.com/policies/cookies/.
  34. The Company shall not transfer personal details to third parties nor use payment method details except to complete requested purchase payments.
  35. Notwithstanding the above, personal details may be shared with third parties: as detailed in these Terms; pursuant to legal obligations; with affiliated corporate entities; upon User request to fulfill third-party services; with service providers (courier companies, credit card processors); to optimize site performance and ad targeting; to manage User inquiries or joint campaign activities; during legal disputes or pursuant to court orders/authority demands; to prevent harm/offenses; in corporate mergers/database transfers (where the acquiring entity accepts these terms); or with explicit User consent.
  36. Information may be transferred and/or stored outside the borders of Israel for the purposes specified above.
  37. The Company uses advanced technological and organizational measures to protect data against unauthorized access, loss, or destruction. However, complete server security cannot be guaranteed, and the Company bears no liability for unauthorized breaches beyond its control.
  38. Links to third-party sites (social networks, clearing tools) are accessed at the User's own risk. The Company does not control and is not responsible for third-party privacy practices or terms.
  39. Under the Protection of Privacy Law, Users may review, correct, or request the deletion of their personal information held in Company databases by submitting a written request.
  40. The Company reserves the right to amend this document. Updates will be published on the website, and continued site usage constitutes acceptance of the modified terms.
  41. For questions, clarifications, or requests to modify/delete personal data, please contact Customer Service via email at Info@motigold.com or WhatsApp at [972544417375], or phone at [03-5186705].
  42. All correspondence must include full contact details (address, email) and precise request details. The Company will endeavor to respond to reasonable requests within a reasonable timeframe.